How SoverSky Electric Scooters Support Wholesalers’ Business

Overview

The client, a national e-bike wholesaler in South America, while supplying e-bikes, had previously relied on another factory to supply e-bikes, but realized the lack of product variety and responsive after-sales support. At the same time, costs increase due to duties and taxes. Customers contact us to request custom orders and want better service and follow-up than before.

Challenge
Customers need a partner who can deliver products on time and without problems. Additionally, the sample inspection process requires a fast turnaround time. Customers also need solutions for retail customer returns.

Result
The customer decided to work with Soversky and quickly received a quality product at the target price as well as complete after-sales support.

In conclusion
SoverSky introduces all customers to the high level of manufacturing solutions we provide. We contribute to the success of our customers by using our US and EU warehouses to reduce shipping times and logistics costs. Additionally, our experienced after-sales team provides ongoing technical support, enabling customers to easily turn around and sell returned inventory. The problem has been solved!